32 entries: The Grove

Did you enjoy the British Masters at The Grove?

By: 2016. 10. 18.

Last week’s British Masters at The Grove is just over. The Swede Alex Noren claimed the 2016 title with an 18 under par total. This was the Swede's 7th European Tour International Schedule victory in his 222nd official…

Why is it good to be a guest in The Grove?

By: 2015. 05. 29.

Last year I complained about that golf clubs do not measure customer satisfaction, performance and NPS (Net Promoter Score) to be able to attract new golfers and golf club members, but also to retain existing ones. Now I…

The Fountaingrove Golf Club a private golf club

How will The Fountaingrove Club revive?

By: 2019. 01. 16.

Do you remember the Tubbs Fire of October 2017? It was, at the time, the most destructive wildfire in California history, burning parts of Napa, Sonoma, but The Fountaingrove Club as well. The fire destroyed 5,643 structures in…

Gary Rushgrove is joining the John Letters Golf Academy

By: 2015. 02. 22.

The PGA professional Gary Rushgrove is joining as academy director after 3 successful years as director of golf and head professional at Athlone Golf Academy, Ireland. He will be in Solihull. Related articles What a difference can a…

Dalmahoy Hotel & Country Club Sam Oliver 59Club golf club customer experience

Golf club customer experience – It’s not a mystery

By: Simon Wordsworth - CEO, 59Club 2019. 05. 27.

59 is the ultimate score in golf, the holy grail if you like, something that most of us can only ever dream of achieving – that’s what 59club is about, it’s striving to achieve the ultimate. My aim…

La Cala Resort wellness tourism and fresh air

How could La Cala Resort exploit wellness tourism?

By: 2019. 04. 05.

I am not surprised that the Spanish La Cala Resort wants to offer a spa and wellness center for its guests and members. The global wellness tourism grew between 2015-2017 by 6.5%. Its value in 2017 was $639.4…

59club Service Excellence Awards’ 2017-18 award winners

The nominees of the 59club Service Excellence Awards are…

By: 2019. 03. 11.

The very first step of improving customer experience in our golf clubs is the measurement of CX. This is why I am happy to see so much nominees at the latest 59club Service Excellence Awards. Today, customer experience…

The Belfry Hotel & Resort - Main course - Caterer’s Hotel Cateys 2018 Awards

What are the chances of The Belfry at the Caterer’s Hotel Cateys 2018 Awards?

By: 2018. 10. 04.

We all know how social proofs are important to convince the empowered customers to buy our services and products. I believe in those social proofs that can be easily converted to measurable behavior, conversions, revenue, loyalty, and advocacy for your golf…

Abu Dhabi Golf Club

What are the new golf destination promotion techniques in 2017?

By: 2017. 08. 09.

Troon International has recently sealed a partnership with leading golf tour operators Golfbreaks.com, Your Golf Travel and golf.extra, to increase visibility and encourage more golfers than ever to venues within its world-class golf course portfolio. Properties in the…

The Dye London architects

How competitive will be the new Dye London?

By: 2017. 04. 13.

I first heard about the plan of the Menai-Davis family to hire the renowned Dye Designs to build their new golf club The Dye London in 2013. Actually, Perry Dye designed the Dye London golf course. The construction began…

What can prove Club Car’s fuel saving capabilities?

By: 2016. 07. 20.

In general, I wrote about new products and solutions for your golf club business. This time I happy to share with you the results of  The Grove's (host of this year’s British Masters supported by Sky Sports) investment…

How can the Le Golf National improve engagement?

By: 2016. 05. 06.

I keep telling you for a while that the regular golf carts will not satisfy that much the connected customers and from golf course operations aspect it is also less effective. Forward thinking golf clubs should shift away from mass…

How to manage your golf life with minimum investment?

By: 2016. 03. 08.

A couple of years ago, I wrote about the phenomenon of "nomad golfers". In 2013, their share of nomad golfers in the UK & Ireland was 68%. In 2014, England Golf found that their share grew: 73% and as such…

Powerscourt Golf Club gets interactive Club Car fleet

By: 2015. 07. 09.

Las Colinas Golf & Country Club was the first venue in Europe to have implemented in early 2014, Club Car’s new Precedent i3 vehicles. After The Belfry, The Grove and Gleneagles, now the former Irish PGA Championship venue upgraded its existing Club Car fleet with…

Royal & Awesome helped to raise more than £10,000 for Sparks

By: 2015. 06. 25.

Fulwell Golf Club, Twickenham held the second Sparks Longest Golf Day Challenge with the help of the Scottish clothing company Royal & Awesome. Almost 50 golfers endured four rounds of gruelling, dusk-to-dawn golf at the 111-year-old club, while wearing Royal &…

America’s favorite golf destination: Myrtle Beach

By: 2015. 06. 24.

Did you know that in Myrtle Beach, more than 3.5 million rounds of golf are played annually? I think it is a beautiful sign of popularity and engagement.  Thus I am not surprised that Myrtle Beach has been…

There will be no shortage of golf carts at The Address Montgomerie Dubai

By: 2015. 06. 19.

The 18 hole, par 72 championship golf course The Address Montgomerie Dubai (managed by Troon) has just announced that they are expanding the golf cart fleet with 100 ClubCar Precedent i2L vehicles. At the same week Hydroturf International…

Direct Golf is implementing Myagi online retail sales training platform

By: 2015. 06. 18.

I think we can admit that the classic online training solutions are not really convenient. This is why it is good to see that Direct Golf is trying to find an online training platform.  It is not a…

What can bring to Martin Kaymer the partnership with IMG?

By: 2015. 06. 18.

Martin Kaymer and his Management Team are joining forces with worldwide management and marketing company, IMG. As part of the agreement, IMG will work together with manager Philip Kaymer, coach Gunter Kessler and PR-agent Dirk Schimmel to manage…

Hellidon Lakes Golf & Spa Hotel’s 25th anniversary

By: 2015. 06. 17.

On the last day of July Hellidon Lakes Golf & Spa Hotel will celebrates its 25th anniversary. They will commemorates its landmark date with a fundraising golf day on Friday, July 31. Many familiar faces from Hellidon Lakes’ history including a…