Golf Club Management

Manuel Biota CEO Bluegreen France

Customer experience innovations at Bluegreen

By: Manuel Biota - CEO, Bluegreen 2018. 11. 12.

Why customer experience is essential today? Customer experience development is essential for the understanding, on our core business, of membership and green fee customers' level of satisfaction, their expectations. Moreover, we believe that our industry needs to attract…

Carnoustie Golf Links - Scottish Golf Tourism Awards 2018 - team

Carnoustie Golf Links won the Best Golf Course over £100 category

By: 2018. 11. 06.

Not so far away from The 147th Open (was held at Carnoustie Golf Links; winner: Francesco Molinari), I thought to share with you the latest success of Carnoustie Golf Links. Carnoustie Golf Links won for the second time (first time…

Phoenician Golf Club

What will we find at the new Phoenician Golf Club?

By: 2018. 11. 02.

The Phoenician Golf Club (in Scottsdale, Ariz.) has just completed a 10-month redesign and renovation project. So I thought to summarize the changes at the Phoenician Golf Club: The Scottsdale-based architect Phil Smith (has renovated also the TPC Scottsdale…

Las Colinas Golf & Country Club - European Property Awards 2018

European Property Awards says Las Colinas is the….

By: 2018. 10. 31.

Last month I had the opportunity to visit Las Colinas Golf & Country Club a see really close the real estate concept and developments of the resort. It was amazing to see around the golf course the great…

bumblebee-pollinators

What can save pollinators in a golf club?

By: 2018. 10. 30.

In some parts of the world winter is getting closer and the end of the golf season as well. In case you missed this year to consider helping pollinators to survive, then here are some new insights on…

baby-boomer-millennial-golfers

I love millennials and here is why you should too!

By: 2018. 10. 29.

Just for clarity purposes, I am a Gen X guy born in 1970. I have been aware of Generationalists for a while now and have generally understood the principles behind it and the general habits or preferences each…

Toscana Resort Castelfalfi_golf course design

Toscana Resort Castelfalfi: A Masterpiece of sustainable Golf Course Architecture

By: 2018. 10. 25.

With the opening of the 5* TUI Blue Selection Hotel Il Castelfalfi, an important step was done to show why this area of Tuscany in Italy will be more than attractive for golf enthusiasts and other tourists. South…

Forest of Arden customer experience measurement

Are golf club members our best auditors?

By: 2018. 10. 22.

The importance of continuously evaluating the customer journey at your venue cannot be overstated. Daily your Clubs members and visitors arrive at your facility with an expectation. That expectation will be different for all venues, but as Club…

Education City Golf Club John Deere sustainability solution for golf clubs

What can John Deere provide to golf course sustainability?

By: 2018. 10. 08.

The brand new Education City Golf Club (the soft opening will be in this month) is showing another example that they keep their promise regarding the sustainability of its golf courses. Just before the soft opening of the…

The Belfry Hotel & Resort - Main course - Caterer’s Hotel Cateys 2018 Awards

What are the chances of The Belfry at the Caterer’s Hotel Cateys 2018 Awards?

By: 2018. 10. 04.

We all know how social proofs are important to convince the empowered customers to buy our services and products. I believe in those social proofs that can be easily converted to measurable behavior, conversions, revenue, loyalty, and advocacy for your golf…

2018 World of Leading Golf Awards

Who are the real winners of the 2018 World of Leading Golf Awards?

By: 2018. 09. 13.

As you know I am not a big fan of golf magazines' TOP100 and of similar lists. Years passing by and my skepticism regarding their credibility is just growing. I would like to circle back for a moment…

Eagle Landing at Oakleaf Plantation

What does Eagle Landing at Oakleaf Plantation really need?

By: 2018. 09. 05.

Honours Golf, a division of Troon has been selected to manage Eagle Landing at Oakleaf Plantation, a semi-private club located southwest of Jacksonville in Orange Park, Florida. Honours Golf will manage all aspects of Eagle Landing at Oakleaf Planation’s golf…

The future of the golf industry

How I see the golf industry?

By: Michael Braidwood - General Manager, Education City Golf Club, Qatar 2018. 09. 03.

It’s an interesting question when you are posed with it – how do you see the golf industry? Well, I’ve been playing golf now for close on 40 years and have worked in the golf industry for close…

Education City Golf Club and the 4th hole

What will bring the new Education City Golf Club to Qatar?

By: 2018. 08. 28.

Probably you remember that in 2015 I reported about the construction of the development of the Qatar International Golf Club (now it is called Education City Golf Club) in the heart of Doha. The project comprises an 18-hole championship golf course,…

Cristobal Guerrero Managing Director of Las Colinas Golf & Country Club

Insider: Where is Las Colinas Golf & Country Club heading to?

By: 2018. 08. 27.

Since I read the article in the Financial Times last year about golf resort living and golf tourism, I was really curious to know the opinion of Cristobal Guerrero, the managing director of Las Colinas Golf & Country Club.…

Golf Business Forum 2018_Melbourne Park networking moments

Golf Business Forum 2018 is in the spotlight in Australia

By: 2018. 08. 24.

I met with Andrew Davies (Director @ Golf Business Forum, Australia) at the Annual Conference of EGCOA in 2016. He talked with great enthusiasm about their conference project. It was their first event. For this conference, they were…

Le Golf National has retained GEO (sustainability) certification

Commitment to sustainability at Le Golf National is not a whim

By: 2018. 08. 23.

By completing and the new and improved OnCourse® program, Le Golf National has expressed its commitment to sustainable business management. As a matter of fact, Le Golf National has retained its GEO certification. Recently, Ryder Cup Europe and The Ryder Cup Organising…

Château Élan Golf Club

Will you recognize the Château Élan Golf Club?

By: 2018. 08. 22.

In January 2017 the Château Élan Golf Club was sold to an affiliate of Greenwich, Connecticut based real estate investment firm, Wheelock Street Capital. The new owner is investing now more than $20 million in a comprehensive renovation and refresh.…

Could you do more for pollinators on your golf courses?

By: 2018. 08. 21.

You might jump out of your pants when you feel a bee or a beetle on you while concentrating to have a perfect golf swing. However, we should be grateful to these little creatures! More than 75% of…

West London Links Golf Club Pete Dye team and Menai-Davis family

The brave design of the new West London Links Golf Club

By: 2018. 08. 09.

I must tell you that Pete Dye's book ('Bury me in a pot bunker') really impressed me when I read it a couple of years ago. Since then I like to follow his company's the Dye Designs' activities. Did…