Golf Club Management

Royal Wellington Riparian habitat

How will Royal Wellington operate from now on?

By: 2017. 11. 15.

The host venue of the 2017 Asia-Pacific Amateur Championship (AAC) and previously 7 New Zealand Open Championships, Royal Wellington Golf Club made a great step toward sustainability by becoming GEO Certified. Here are some actions of Royal Wellington took…

2018 Ryder Cup at Le Golf National - the team

Le Golf National – A decade of Ryder Cup choices, challenges and changes

By: Paul Armitage - General Manager, Le Golf National 2017. 11. 08.

Almost 10 years ago, one mans’ vision (Pascal Grizot – vice chairman of the French Golf Federation and to be Chairman of the Organizing Committee of the 42nd Ryder Cup in France) and passion, supported by the French Golf…

Gleneagles winning team at Scottish Golf Tourism Awards 2017

How Gleneagles wins out the customer-led market?

By: 2017. 11. 02.

The Scottish Golf Tourism Awards 2017 was a great moment for The Gleneagles Hotel. Unlike in 2016 (won only in one category: The Best Catering), this time they won in 3 categories with 33,000 votes from golf consumers across Scotland:…

OnCourse app

The new OnCourse application comes with improved features

By: 2017. 10. 27.

As we are entering the Early Order Program period of the year, it is also great to get equipped with an upgraded, improved decision support application the OnCourse. For some of you, it might remind you Toro's "The…

Samsun Golf Club in Turkey Black Sea

What could flourish the golf tourism around the Black Sea?

By: 2017. 10. 16.

Two years ago, my guest writer Görkem Kursunlu Karakus (Counsel, Embassy of Turkey, Washington, US) when she wrote about golf tourism development in Turkey, she has not mentioned any golf projects at the Black Sea shore of Turkey. We…

Chris Reeve about customer experience

How to maintain the quality of customer experience?

By: Christopher Reeve, Director of Golf, The Belfry Hotel & Resort 2017. 10. 11.

Everyone working together achieves more. It’s a simple concept, but one that I’ve tried to instill in the talented golf team we have here at The Belfry. When you work at a resort that demands the very best…

turf machinery purchase

What is performance-based turf machinery purchase like?

By: 2017. 10. 09.

For those of you who were involved in performance-based media planning, Turf Machinery Acquisitions' (founded by Paul Copsey, a former Group Courses & Regional Course Manager at Crown Golf & American Golf UK) performance-based turf machinery purchase solution…

Belfair 17west

Can Belfair attract the most talented professionals?

By: 2017. 10. 06.

Troon Privé (the private club operations division of Troon) will manage Belfair, a private golf club community in Bluffton, South Carolina. Belfair is an award-winning 36-hole facility as well as the community’s property owners association. The club features two championship…

London Golf Club Rain Bird v8 software Paul Kennedy Head of Irragation and Water Management

London Golf Club is changing to data driven irrigation

By: 2017. 08. 28.

In these days, the London Golf Club is changing to a data driven irrigation solution, the Rain Bird V8 irrigation, and control software. The software was launched in May 2017. I am sure that Paul Kennedy, Head of…

Prince's Golf Club renovation works in 2017

How should Prince’s Golf Club’s Himalayas course be renewed?

By: 2017. 08. 18.

The Prince's Golf Club is continuing to invest in its golf courses. In 2009, the European Golf Design was requested to help remodel and introduce some new bunkers. This time, the Prince's Golf Club has announced an extensive and ambitious plan…

PGA Catalunya Resort - Celler Mas Hereu_vine planting

How could PGA Catalunya Resort utilize wine tourism trends?

By: 2017. 08. 11.

Did you hear that PGA Catalunya Resort will have a new, on-site vineyard? The Celler Mas Hereu, will eventually see the European Tour Destination produce its own wine. The idea of combining wine and golf is not totally a new…

Howard Craft Burhill Golf & Leisure

Learn 7 ideas from Burhill Golf & Leisure about sustainability!

By: 2017. 07. 13.

Last month, I had the chance to report about 5 Burhill Golf & Leisure venues who were recertified by the Golf Environment Organization (GEO). Recently, I made an interview with Howard Craft, the general manager of  Wycombe Heights Golf…

Deering Bay Yacht & Country Club

New chapter in the eventful life of Deering Bay Yacht & CC

By: 2017. 07. 12.

When I first heard about that Troon will manage the Deering Bay Yacht & Country Club in Coral Gables, Florida, I could not imagine that is a very eventful place. Deering Bay Yacht & Country Club is a unique…

Heather Tubb: diverse golf club workforce

Can diverse golf club workforce outperform homogenous?

By: 2017. 07. 10.

Actually, this post is intended to be a positive one when I heard that Cams Hall Estate in Fareham, Hampshire (owned by Crown Golf) has got a new FEMALE general manager in the person of Heather Tubb. She is still one of…

Crown Golf Development Program

Who are the new ambassadors of Crown Golf clubs?

By: 2017. 07. 06.

In my latest article ("Reality of Measuring Customer Experience", page 26-27.) about customer experience in Golf Management Europe, I have highlighted that if golf clubs want to achieve customer-centricity then first they have to make an internal transformation. This includes empowering…

3. Le Touquet Golf Resort_Patrice Boissonnas

Harry Colt’s La Mer shines again in his old splendour

By: 2017. 06. 29.

It always makes me happy to share the news of a renovated, famous golf course. Most recently, the Harry Colt designed La Mer Course at Le Touquet Golf Resort (Normandy, France) gained back almost completely its old splendor.…

Burhill Golf GEO Certified golf courses

What can Burhill Golf gain from sustainable golf courses?

By: 2017. 06. 20.

Burhill Golf and Leisure Ltd (BGL) has recently had five venues recertified by the Golf Environment Organisation (GEO) with the remaining five to follow as a result of continued, progressive works carried out across the operator’s 22 golf…

Gleneagles - innovative drainage technology

What will the back to the future at Gleneagles be like?

By: 2017. 06. 14.

It is great to hear that a prestigious golf course like the Gleneagles is returning to its original golf course design. In Gleneagles case, to James Braid's design who originally designed the Queen's Course (a heathland course). Here…

Club Car customer service - Woburn Golf Club

Why is customer service no more a cost center?

By: 2017. 06. 13.

Probably you have already heard about that Woburn Golf Club renewed its contract with Club Car. The golf club has signed an extension to its current contract with the Official Supplier of The European Tour until 2020. The extended lease…

Michael Braidwood

What should a golf club manager be like in 2017?

By: 2017. 06. 06.

In 2013 I wrote about the importance of specific educational background in connection to golf club management.  In that post, I quoted the study of Colt Mackenzie McNair and Club Managers Association of Europe from 2010. This study found that a degree-level education…